In order to receive the exact cake that you have in mind for your upcoming event, it is vital to have all of your information prepared before placing your order. Here are a few tips that will help your prepare for ordering your customized cake.
Do Your Research
Most businesses specialize in an activity. Certain bakeries or catering companies may specialize in pastries, design, pies or fondant figures, or some sort of baking style. This is why it is important to research companies in your area ahead of time; by doing so, you will have an opportunity to assess the services provided.
One way to research a bakery is by utilizing friends and family is to ask who they have ordered from in the past, their experience and who they would recommend. You can also research a company by visiting their website. Their gallery and menu will display the bakery’s capabilities and the customer reviews will provide a good indication of the character of the baker and other employees.
Ask yourself: Can you afford it? Will someone meet with you to discuss the design? Does the company deliver? Are they capable of creating a custom 3D cake,a 4 tier cake, sculpted cake or a cake with fondant decorations or intricate design, etc.?
Choose the company that will best fulfill your needs on time and to your satisfaction.
Plan Ahead
Like every other person and company, bakeries and catering companies have busy schedules. They do not have ample time to walk into the kitchen and whip up a cake for this weekend. The bakers can only handle so much at one time; that is why a schedule is implemented. By placing your order in advance, both you and other customers will receive your cakes on time, just as you wanted.
Some companies require both an order and a payment at least two weeks in advance. Save yourself the struggle of finding a company last minute and plan ahead to ensure that you receive the cake of your dreams.
Have an Idea in Mind
Even if it is a simple birthday cake, have an idea of the design, color, shape and theme you would like. If you have no idea what you want, look at the bakery’s gallery to view past creations. Make a note of what you like and dislike and bring that information to the consultation.
“Do whatever you think is best”, is not always the phrase bakers want to hear. Yes, bakers tend to enjoy having some creative freedom, but not all of it. It is very risky to hand over all creative rights to another person. Everyone is different and everyone has their own opinion. The last thing a baker wants to see is a disappointed customer. Give the consultant an idea of what you want and discuss it if possible.
Bring in Samples
Sometimes verbal explanations can be misinterpreted. Providing a visual of what you want is very helpful and leaves little room for confusion.
Bring in samples of the colors, designs and pictures you want incorporated in your custom cake. The provided samples will give the bakers something to reference. This way, the color will be matched as closely as possible, the designs will be recreated and most of all, the exact cake you wanted will be replicated.
Be Clear on the Day, Time, Location and Payment
When finalizing your order, make sure the employee you are speaking with has a clear understanding of what you are requesting. In turn, make sure you have a clear understanding of what the company is providing. Clarify the date, time and pick up or delivery location. Also, ask when you will be charged or when payment is due.
Some companies only accept credit cards, some prefer cash, some only go through PayPal and some take checks. Make sure that you are aware and prepared to provide the required method of payment.
Jo’s Custom Cakes and Catering takes the stress out of entertaining. Be a guest at your own event. We create custom cakes for every occasion; weddings, birthdays and special events. We also provide catering services. Fine foods, stunning cakes and impeccable service is always guaranteed. Place your order online or call us at 615-459-9305.
